1. Introduction

Firmly ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect information about you in various ways, including:

• Information you voluntarily provide (name, email, phone, billing information)

• Information collected automatically (IP address, browser type, device information)

• Information from third parties (payment processors, authentication providers)

• Professional information (credentials, practice areas, client details)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send promotional communications (with your consent)

• Respond to your inquiries and provide customer support

• Comply with legal obligations and enforce our terms

• Monitor and analyze trends and usage patterns

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in operating our platform

• Law enforcement when required by law

• Other parties with your consent or as required by law

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Firmly is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete such information promptly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Firmly Support Team

Email: info@getfirmly.com

Website: https://dashboard.getfirmly.com/

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our platform. Your continued use of Firmly constitutes your acceptance of the updated Privacy Policy.